Feedback and Complaints
We work hard to provide a great service to our patients and we hope you are always delighted with the dental care you receive from Edinburgh Dental Studio. We welcome constructive feedback, whether good or bad, and are always looking for ways to improve, so please let us know what you think of our service. You can do this by:
- speaking to us in person
- filling in a feedback form at reception
- downloading our feedback form below
- emailing us at info[email protected]
- writing to us at the address above
We aim to resolve a complaint as quickly as possible. If you are still not happy and would like to take things further, The Dental Complaints organisation is the next step for issues about your private treatment. Their website can be found at www.dentalcomplaints.org.uk and here you will find an online form to fill in. Alternatively, they can be contacted by phone on 08456 120 540. For NHS complaints, please visit www.nhs24.com or call 0800 22 44 88 (8am to 10pm, 7 days).
Click here to download of feedback form.
Recent Patient Testimonials
" Excellent service, made an online enquiry about invisalign and was called back less than half an hour later, Imogen talked me through the next steps clearly and arranged my consultation – I look forward to my first visit "
